Data Policy
At Rasoi, we are committed to maintaining the privacy, integrity, and security of your data. This Data Policy outlines how we collect, use, store, and protect your data, and your rights regarding that data.
1. Data Collection
We collect both personal and non-personal data from users who interact with our platform. The types of data we collect include:
- Personal Data: Information that identifies you personally, such as your name, contact information, billing details, and payment history.
- Non-Personal Data: Data that is collected automatically, such as usage statistics, browser type, device information, and IP address.
- Transaction Data: Information related to your orders, purchases, and interactions with our services.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing habits to improve your experience.
2. Data Usage
We use your data to provide, maintain, and improve our services. Specific uses of the data include:
- To process your orders and provide customer support.
- To send you transactional and promotional communications.
- To personalize your experience on our platform, including recommendations and customized content.
- To comply with legal obligations and resolve disputes.
- To analyze usage trends to improve our services.
3. Data Storage
Your data is stored securely using industry-standard encryption methods. We retain personal and transaction data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
- Retention Period: We will retain your personal data for the duration of your use of our services and thereafter, only as required for compliance with legal obligations, dispute resolution, and enforcement of our agreements.
- Data Storage Locations: Your data may be stored in data centers located in [Insert locations] and subject to the relevant data protection laws.
4. Data Sharing and Third-Party Access
We may share your data with trusted third parties for specific purposes:
- Service Providers: We may share your data with third-party service providers who help us operate, maintain, and improve our services, such as payment processors and customer support platforms.
- Legal Compliance: We may disclose your data if required by law or to protect our rights, comply with a legal process, or prevent illegal activities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. Data Protection and Security
We implement a range of security measures to protect your personal data. These measures include encryption, firewalls, and access control protocols designed to minimize unauthorized access, loss, or alteration of your data.
- Encryption: Sensitive information, such as payment details, is encrypted using SSL/TLS technology during transmission.
- Access Control: Only authorized personnel with a need to access your data will be permitted to do so.
- Regular Audits: We conduct regular security audits to identify and address any potential vulnerabilities in our data handling practices.
6. Your Data Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request to update or correct any inaccurate information.
- Deletion: You can request that we delete your personal data, subject to certain legal restrictions.
- Opt-Out: You can opt-out of receiving marketing communications at any time.
- Data Portability: You can request a copy of your data in a machine-readable format to transfer to another provider.
7. Third-Party Links and Services
Our platform may contain links to external websites and services that are not operated by Rasoi. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites before sharing any personal information.
8. Changes to This Data Policy
We reserve the right to update or modify this Data Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. By continuing to use our services after any changes, you acknowledge and accept the updated policy.
9. Contact Us
If you have any questions or concerns about this Data Policy, please contact us at rasoi.contact@gmail.com.